1. Shelfology Help
  2. Shipping
  3. Product Shipping Questions

Free Shipping

Does my order qualify for free shipping?

  1. Your order is shipping within the contiguous United States. Sorry Alaska, Hawaii and the rest of the world! If your order is shipping to Alaska, Hawaii or International you will be charged for shipping. Shipping rates are calculated by the size and weight of the product. We will use the most cost effective method/company to ship. Typically, it is USPS first class.

  2. Your order amount is $250 or greater. If your order total is less than $250 you will be charged for shipping.

  3. Product length does not exceed 84 inches long. If any item in your order exceeds 84 inches long, you will be charged for shipping.

  4. Shipping weight is less than 150 pounds. If shipping weight is 150 pounds or greater your order will be charged our common carrier rates and ship via common carrier (LTL). For larger, heavier orders, common carrier rates almost always save you money on shipping, plus they won’t break the FedEx driver’s backs–they thank you in advance! We use a broker system that allows us to choose the lowest price carrier for every order, which we gladly do for you.

*Common carrier (LTL) shipping involves big boxes, trains, big trucks and sometimes even a forklift on the other end! Our CX team will arrange with a freight carrier to help you get your items unloaded and brought to your door. We work with only vetted freight carriers to ensure that your order arrives safely.